The conditions indicated here are reputed known and accepted by our customers. The establishment of an order implies the acceptance of our clauses without reserves.

1. Distributions and specifications of the Articles :
The articles and tariffs contained on our site or our catalogues are provided only as an indication, products can be stopped and replaced by substitute products of equivalent or higher quality.
Articles proposed on our web site are not original articles and are not produced by marks (such as Harley, Honda, Yamaha, Suzuki, Kawasaki who are registered trademarks) but adaptable articles resulting from our various suppliers.
We reserve ourselves the right to stop the distribution of one supplier or an article.

2. Prices :
All the prices of our catalogue are Nets including all taxes with the actual tariff and are likely to be modified according to the increases in our suppliers or an adjustment compared to a currency such as the $US Dollar. The expenses of sending are invoicees in more according to the actual scale : weight, against refunding etc. The public prices can be those of our suppliers or establish by Customs-Planet.
Adhesion with the Club Custom Planet, of an amount of 50 € valuable for one year, makes it possible to benefit immediately from the Club price and that as of the 1st order.
The Public tariff is applicable for the people not wishing to adhere to the Customs-Planet Club.

3. Adhésion to the Club Customs-Planet :
Your card member will also give the access has all the tariffs at the Club price, the Newsletters sent at your address, the special promotions Club, the possibility of including a photograph for your advertisement in the "Deposit sale" part of the site, to benefit from handing-over among the good addresses partners of Customs-Planet.
Your card member will be valid for one one year duration at the date of inscription and will be taken back only in the event of request.

4. Orders :
All orders received by email, Mail, Faxes or Telephone will be taken into account only after reception of the installment of 50% with the means of desired payments: Blue card, Mandate-postal, Transfer, Cheque, etc.
The purchaser is responsible for his order and his errors which could be made (sizes, references articles, etc...)

5. Deliveries, Remainders and Out-of-stock conditions :
Our delivery periods correspond to those which are given to us by our suppliers and get along under reserves: integral payment of the order before forwarding except for "against refunding", case of absolute necessity or reason independent of our will, address of delivery. Possible delays not being able to give place to damages of our share.
An article can be positionn' in remainder or out-of-stock condition in the supplier, Customs-Planet is committed holding you informed under 72 hours of the availability of the ordered articles, in the event of late delivery date, the customer will have a 24 hours deadline to cancel or maintain his order, placed this time the order in remainder or rupture is definitly confirmed.

6. Carriage and Reception of the goods :
As of reception of the payment, your order will be delivered to you by a professional of transport under 3 days. Our parcels are carefully packed and sent in good condition.
It is important to carry out all the reserves near the conveyor for the damaged goods or packages defective.
Check that the delivery order corresponds well to the number of received parcels, without what any missing parcel could be the subject of no complaint.
Or else, you will have to transmit your complaints to the conveyor.

7. Payment :
The payment of the installment starts the order, and as of reception of your goods in our shop a warning of availability will reach you, the payment of the balance will except start the delivery in the event of against refunding or this one will be regulated either with the conveyor or the post office.
Several means of payments are proposed to you: payment by Blue card, Visa card, cheque, mandate, transfer or of against refunding at the time of the delivery (+ 16 euros, for delivery in France, for other country thanks to contacts us).
After reception of the opinion of availability of your goods, you will have to regulate us as fast as possible the balance to start your delivery. Any order with which the balance will not be honoured under 10 days will be regarded as cancelled, the installment will be lost and goods will be returned in the supplier.

8. Reserve property :
Customs-Planet remains owner of the goods until their integral payment. In the event of non-payment total or partial of the price at the limit, Customs-Planet will be able to require the restitution of the unpaid goods by any means.
In the event of nonpayment partial or total of the order, this one will be automatically cancelled by Customs-Planet.

9. Guarantee :
All our goods are considered arrived in perfect state at the customer to whom it falls to announce to the conveyor the defection of a parcel. In the event of defect on a part, please inform us by email, telephone, in the 48 hours after the delivery.
The return of the goods to the expenses of the customer will be accepted only with the agreement of Customs-Planet. In the event of defective goods this one will then be replaced after agreement of our Sales management.
In all the cases the goods will have to be restored to us complete in his packing of origin.

10. Juridiction :
The French right is the only applicable one and in the event of litigation only the Court of Toulouse or our choice will be qualified.
Our customers accept this attribution of jurisdiction without any restriction nor reserves.

11. Important :
The assembly of the accessories must be carried out by a professional. Customs-Planet cannot in no case to be held responsible for physical or material injuries caused by employment, the application or the assembly of very produced marketed.
Certain parts, as the helmets or systems of exhaust which are not approved in France and are prohibited on the public highway, could be used within the framework of exposures or with export.

12. Recoveries :
All recoveries of accessory not justified (error of order, bad references selected) will be systematically devaluated of 20% of its cost price.
the parts of the catalogues which we market are envisaged to be assembled on the motor bike of origin, we could not be held responsible for the nonconformity of the part in the event of problem of assembly..